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Associates In Dermatology - East End

4.9

Based on 3133 reviews

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People were helpful and caring. I felt comfortable and updated as things were explained. Very Professional.

Ken F.

12:16 25 Jun 22

Quick service and friendly people. Definitely recommend.

Donna G.

23:10 23 Jun 22

Everyone in the office is friendly and efficient.

Julie S.

21:54 23 Jun 22

Professional, thorough and kind! Great experience.

Denise L.

21:43 23 Jun 22

Efficient friendly easy to get appointments. Shelly Schuler PA is wonderful, informative and very knowledgeable. Makes things easy and not a problem to return for ease of care!

John M.

21:17 22 Jun 22

Comfortable waiting area, short wait time, pleasant staff

Lesley H.

15:42 22 Jun 22

I had a 8:20 am appointment and was called back by the nurse while I was still at the front desk. Dr. Courtney Schadt was in my room 5 minutes later and found a pre cancer spot, froze it right there and I was out the door. Dr Schadt is always very nice and has a wonderful bedside manner and answers all your questions. I never feel rushed out of the room. I have referred several friends to her and they all feel as I do.

Vickie F.

23:42 21 Jun 22

This place is legit, other than any pain lol.. Seriously, the staff is very nice and the place is spotless. Obviously nobody wants to be there, but if you gotta somewhere for dermatology this is he place to go.

Ronnie V.

22:25 21 Jun 22

All the staff at Associates in Dermatology were personable, showed a genuine interest, professional and answered all my questions.

Vicky B

21:09 21 Jun 22

Dr Donovan and her staff are always very professional, cordial and always on time!

Art M.

00:09 18 Jun 22

Dr Katie and staff were very pleasant and professional.

Shari H.

13:30 17 Jun 22

Ashley Brown is the best dermatologist I have ever been associated with as a patient. Her knowledge and caring manner comes through every visit. She is always on time which is a big plus to my busy schedule. From checking in to checking out, her staff is always friendly. IF you are looking for a very good dermatologist, she's the one!!

Mark T.

13:34 16 Jun 22

Every time I've gone I've had one or two students come in with Dr McCallister, but I have always been informed and asked if its okay. I really value that. In my experience they are quick (Im not waiting for forever in a room or the waiting room) but I never feel rushed through my time with the doctor. I feel like Dr. McCallister always answers my questions and is very respectful.

Lexie M.

01:13 16 Jun 22

Dr. Brown is the best! Even though I was nervous she and Sarah took time to make sure I was comfortable and answered all my questions. I cannot recommend them enough!

Robin F.

21:17 15 Jun 22

Dr. Donnavan is very good. She is super thoruough and very smart. She cares about you as a patient. I was very impressed. She took her time and made me feel comfortable. The medical assistant was very kind as well. Will definitely be back.

Jordan R.

16:43 15 Jun 22

I had suffered with a skin disease on my legs & feet for over a year. I had gone to doctor after doctor trying to get help because the blisters and dry skin was very painful and itched terribly all the time. No one could help me or diagnose the problem. I was finally referred to Dr Callen at Dermotolgist Associates & was told that if any one could find out what it was, it would be him. That was so true! He did find out what it was and started treating it. A very rare skin disease.I still have the dry thick skin & a blister every now and then but the itchy feeling and pain are gone. Dr Callen & I both have high hopes this disease is almost cured! Thank God for Dr Callen!

Randy M.

13:38 15 Jun 22

Mixed emotions that could have been prevented.I'm somewhat young for a person that has had skin cancer 5 times. I take my skin's health very seriously. I just relocated and was new to the area so I found this office through Google. When I called in to make the appointment the lady I spoke with was very matter-of-fact, not warm and welcoming. I told her I was new to the area & looking to establish a new dermatologist for my 6-month routine skin checks. I also told her I have spot I'm very concerned about anf would like checked. They were scheduling 2 weeks out. I booked and gave her all my insurance info prior to my appointment.However, when I arrived early to my appointment they did not have my insurance eligibility auth ready. Instead she had me stand at the desk to complete my paperwork, while she fumbled to locate the eligibility. She could not locate one and gave me a bogus excuse that my insurance had my birthday incorrect and that I would need to call them to change this. Directly after being instructed to call my insurance company, I'm called to the back by a nurse asking me if I'm done with my paperwork yet?Sort of. I've done my part: show up early, complete paperwork, bring ID and insurance card. Now I'm calling, as I had been instructed to do by the receptionist, my insurance company to verify my birthdate. I don't know at this point if I'm being seen, if this was a waste of my lunch break(side bar I get 1 hr lunch from 8:30 am to 8 pm at work), etc.Just pitiful communication.Once in the back I met Dr. Gears; who was great!! He didn't beat around the bush. He got straight to part of the reason I had scheduled, which was to biopsy a suspicious spot. I thought he was personable and knowledgeable. He asked me if I had any other concerns. Which was good, but my last dermatologist never let me leave without a glance over my body. Because there are spots you just can't see. That resonates with me.I felt like just another number here.When I left no one asked if I wanted to schedule a follow-up. I requested to schedule a 6 month checkup with Dr. Gears. 6 month skin check. Normal protocol for someone whose had skin cancer 5 times.. thats when the same young woman who checked me in said Dr. Gears would be starting his residency at their MOHs center. When I scheduled I told the scheduler that I had just relocated and wanted their first available, I have a suspicious spot & I'm trying to establish a new dermatologist for my 6 month skin checks.At no point did she communicate my new doctor would no longer be seeing patients.Couple key things that would have made this experience better. Get the insurance ahead of time. Don't tell the pt they have to stand when you do not actually need them for what you are doing. Communicate amongst your peers. Notes. Notes. Notes. At any time someone could have called to request more ins information. Listen to your patient when they call. Nothing against Dr. Gears, cause he did leave a good impressionas a skin care provider- I would have preferred to see a provider I could continue care with, now I have to start again with a new dermatologist.Also, check out? Do you even have one? Again no communication and I had to request to schedule.Pt 987,765 gives ☆☆☆☆4 stars for Dr. Gears and cleanliness of office. (Tip your cleaning service!)☆☆2 stars for staff's friendliness, preparedness and professionalism.

Ashlea G.

00:24 15 Jun 22

The check in desk was very polite. It did not take long at all for them to call us back. They were very fast. Excellent service

Jennifer H.

21:17 10 Jun 22

Friendly staff, clean, convenient location. Had to wait about 30 minutes past my appointment time but Dr. Hayden was very apologetic for the wait time. Had a very thorough total body exam for signs of unusual moles or areas of concern. Discussed in detail an area of concern and was treated. Would recommend this practice.

Brenda S.

21:23 09 Jun 22

Dr. Donovan is such a caring, knowledgeable, thorough physician. I have been her patient for many years.

margaret T.

21:22 09 Jun 22

Great, easy experience! Dr. Gears and staff went above and beyond to get me in quickly and listened to all of my issues- best derm I have had. So appreciative!

Emily W

15:37 09 Jun 22

Wait time was minimal, and attention from physician was handled expeditiously.

Ouida T.

03:01 09 Jun 22

I was in for a yearly skin check with Dr Ashley Brown. I found her and her staff to be very friendly as well as very thorough. She explained everything she was doing and made me very comfortable. She allowed time for me to ask questions and I didn’t feel as if she was rushing at all. This was the best dermatologist appointment I have ever experienced. I found my dermatologist for years to come.

Judy A.

22:44 07 Jun 22

Good experience. I had a somewhat embarrassing skin condition and both the NP and CNA were so nice and reassuring. They did everything they could to make me feel comfortable and less embarrassed. I have previously avoided going to a doctor because of embarrassment and they made me feel so much better. A lot of people in the medical feel forget how important bedside manner is. It really makes a difference. Thank you!

Spiritual Growing P.

14:18 07 Jun 22

It is always a pleasure when going to the dermatologist. I always get in within 30 minutes of check in and the process is so smooth.

Jack M.

15:32 02 Jun 22

I had no complaints about my treatment

Betty B.

23:09 01 Jun 22

Very good experience when I went for surgery to remove a fairly large squamous cell carcinoma from my leg. Dr. McCall was very knowledgeable, kind and jovial, putting me at ease. His medical assistant was very caring and considerate as well. And the nurse who wrapped my leg was kind and informative too. Couldn't ask for a better medical team.

Nancy H.

22:59 01 Jun 22

Ashley Brown took her time and thoroughly walked me through my visit. I had a body check and it was necessary to freeze and remove/biopsy a few areas. She made this a very positive experience.

Mary M.

14:45 31 May 22

Prompt appointments, open inviting space, professional staff

J. Michael R.

12:10 27 May 22

I was very impressed with how organized the entire operation was. Even better, their staff was well trained, witty and very competent. I mentioned to the nurse that maybe the biopsy got most of my basal cell cancer. She responded that if that were true, I wouldn’t be at their office but “it never hurts to be hopeful”. I loved that response. The doctor was very good, had an incredible bed side manner and communicated wonderfully. And I loved the fact no one spoke down to you. I certainly did not enjoy having my nose operated on but given the fact it had to happen, I’m so glad Associates in Dermatology and Dr McCall and his staff saw to my needs. Here’s a big thank you!!

Thomas H.

21:30 26 May 22

Love Dr. Schadt she is kind and thorough with your skin screening.

Angela S.

21:23 26 May 22

Yesterday I had appointment with Dr Gears, with Norton's dermatology. I would like to express my gratitude to his staff and to him for being so nice and concerned about my issues, he was very easy to talk to. I would highly recommend him to any of my friends and to anybody else that was looking for a good doctor.

Charlotte Silvas R.

00:03 26 May 22

The staff is friendly and polite. Dr Burriss was very professional and took great care of me as she always has. They are the best in Louisville!

Jim M.

23:10 25 May 22

I've always been pleased with the ease of check-in! Shout out to Mackenzie at the front desk for her friendly, professional service! And though I don't know everyone's name, I've always been happy with whomever has checked me in at the front desk. My doctor's assistant, Sarah is also great - friendly yet professional. And last but not least, I love my doctor, Cindy Owen. She's so personable and very thorough. And she takes the time to answer any questions I may have. I see Dr. Owen every six months and it's always a good experience whenever I'm there. I highly recommend the practice!!

Sally L.

22:31 25 May 22

Staff and Doctor was very kind , informative andwent the extra mile to make sure I was comfortable and pain free during my entire procedure.

Steve C.

22:05 25 May 22

Reception staff were friendly and efficient. Wait time for the appointments were very reasonable. Dr. Schadt was great. She explained everything she was seeing and discussed her diagnosis in understandable terms. Each Rx was explained for use and she set my expectations correctly for the outcomes. If needed, I'll be going back. My spouse as well.

Greg B.

13:29 25 May 22

Dr McAllister and her staff, have always been very efficient and caring whenever I've come in for an appointment. They do their best to get you in immediately and then the time between going into a room and seeing the doctor is quite short, as well. I feel very well taken care of, by Dr McAllister!

Tom M.

12:08 25 May 22

Friendly and efficient. Dr Schadt and her nurse come in prepared having looked at my chart and making assessments easier. I never wait long which is always a plus at a doctors office. Explanations are easy for me to understand and she takes the time when I want and need it. A+ care.

Katie F.

00:12 25 May 22

Went for an annual skin cancer exam. Staff was friendly and professional. Waiting area was newly renovated, so very clean, comfortable, and relaxing. Dr Hayden took the time to provide thorough exam in addition to answering my numerous questions. Never felt rushed. Feel confident that I'm in great hands to monitor for any skin changes as I age. Highly recommend this practice.

Tom H.

23:55 24 May 22

I love Dr. Shadt!! She is warm, friendly and thorough. Always answers any questions I may have, and she discovered pre-cancerous spots on my skin that I was not even aware of.

Charlene L.

21:19 24 May 22

Have been going to Dr. Callen for 40 years. He's very knowledgeable, professional and kind. Also have very positive experiences with Drs. Burruss, Kulp-Shorten, and the Moh's surgeon Dr. Brown. They are all very good physicians and people. Also saw Dr. Owen with my Mother and she was very good as well. Office staff is polite, helpful and prompt. Most, if not all, are on the UofL Derm staff, therefore there will be medical students and residents about occasionally. They do their own dermopathology on site as well. Usually take a couple days to get path results. My only negative experience in all these years was when I was asked if I wanted to try blue light therapy on my arms for actinic keratosis. The staff in the aesthetic dept. said that they hadn't tried it on arms but would I be willing to be the first to try it. I said yes. It did not work at all and was still charged $700 with no discount for being the guinea pig for trying it on arms. This was years ago when the first started blue light therapy.

Kathy G.

19:49 23 May 22

Pleasant staff, compassionate and attentive Physician.

Roxann L.

23:23 20 May 22

Went in for skin cancer screening. Was seen within 15 min of arrival. Dr. Was very nice and answered all my questions.

Robin O.

22:39 20 May 22

I trust Associates in Dermatology and have gone to them for many years to monitor and treat me for over exposure to the sun.

Seamus Michael M.

11:32 20 May 22

Dr. Callen is The Godfather of dermatology in Louisville. But I’m now seeing Dr. Cindy Owen. She takes her time with you. She is smart AND beautiful! Her MA’s, Sarah and Dharma are helpful and attentive. This is dermatology done the right way at this office. Highly recommend. Shout out to office manager Crystal McClain as well. The best!

Rob D.

21:11 19 May 22

With systemic autoimmune connective tissue disorders, I really need the right specialists. Dr. Brown and staff always listen to my concerns with compassion, then follow up with every measure to solve my varied dermatologic issues. They’re friendly, responsive, caring, professional, and prompt. I couldn’t ask for more! Excellent experience every time. A++ !!

Tanya G.

19:08 19 May 22

Excellent care, sometimes get in before appointment time, very caring, pleasant doctor and staff, takes time to answer my questions, and i highly recommend Associates in Dermatology-East End to all my friends.

Patty O.

00:01 19 May 22

I have been going to jeffrey callen since the early 1980's and he has always been so thorough and a very caring doctor!

Christopher H.

21:38 18 May 22

My procedure to remove a area of basal cell carcinoma from my face went extremely well. I was expecting a painful experience but I was in and out of there in no time with very little to no discomfort as it was removed.Would definitely recommend Dr. McCall and his assistant again

Mark S.

05:14 18 May 22

I just had my first appointment with Dr. Hayden and she was wonderful. It was a yearly skin check and she was thorough and gave attention to all of my concerns. I appreciate her ability to put my mind at ease and make me feel comfortable!

d M.

01:01 18 May 22

Amazing practice! Dr. Schadt is a phenomenal doctor!

Jill K.

23:09 17 May 22

My every encounter with this office has been very pleasurable. Staff are energetic and very helpful. All of my questions and concerns are immediately addressed.

L'Tanya W.

21:02 15 May 22

Dr Owen is a caring and intelligent physician. She does a complete body check and asks appropriate questions. She does this efficiently and thoroughly all the while looking elegant in her high heeled shoes

Rosemary P.

14:41 14 May 22

Overall very satisfied with all staff and doctor brown, very thorough explanation of what was going to happen and what to expect. Great visit Bill

Bill C.

14:12 13 May 22

Had a very pleasant experience on my recent appointment with Dr Jyoti Burrus.She was very professional, yet caring And gentle.Staff was also friendly. I highly recommend her.

Meena D.

22:13 12 May 22

All aspects of my experiences with all members of Associates in Dermatology was above and beyond excellent. From scheduling and check-in to nurses and Dr. McCall. I feel like I was taken care of by very caring, capable professionals. I'm so thankful to have this group in Louisville, KY!

Kim S.

21:41 12 May 22

Had my annual dermatology appointment. Clean bill of health. Dr. Carol Kulp-Shorten is always thorough, upbeat, willing to work with pharmacies to craft insurance coverage in this age of medicine by Big Pharma, instead of trusted and experienced docs like Carol. Love this practice, the docs, staff, location, and culture. They stay on top of issues and stress prevention.

Rande S.

21:07 12 May 22

I see Dr. Burress at Associates in Dermatology. I am very pleased with the cleanliness and restrictions that they have taken to ensure that people like me (who are immune -compromised ) are safe to come in for appointments in this era of Covid-19.The front desk staff is welcoming and professional. My wait time was less than 5 minutes. Once I was in the exam room, the nurse came in within one minute and after she was finished, it was less than a minute before Dr. Burress came in .You are probably thinking that this is unusual, but actually, it is the norm for my visit with Dr. Burress. I am highly pleased with the care that I receive at the Springhurst location.

Jessica W.

15:42 12 May 22

My Mohs procedure with Dr Timothy Brown went very well! The procedure was reallypainless after being numbed. Dr Brown was very knowledgeable, experienced and professional! The staff were caring, as well knowledgeable. I:m very pleased with the entire process!

Chester A.

22:57 11 May 22

My first visit to this practice and the care I received was second to none. This exam was the best and most complete of any in the past years.I will be a patient of this practice from now on.

James H.

21:26 11 May 22

I have been seeing Dr.Cindy Owen for 16 years. She is a fantastic doctor, that goes above and beyond for her patients. And the support staff Megan & Crystal are fantastic and very helpful.The wait time is always short.I just wish this office would do something about the rude front desk and the people take the calls for the appointments. Seems like it's getting worse every year.I wish they would use digital screens to show you what side of office each doctor is on. Instead of the small signs. It would help a lot of the elderly people and people could actually see the signs. And know where to go.I also wish they would change the TV in the lobby to regular TV. Are something more interesting about skin issues, that people can relate to. What is being shown on the TV no one can relate to the people explaining it. This is why it makes it uninteresting.And please stop surveys after each visit.

Martin S.

05:37 11 May 22

Courtney Schadt has been my dermatologist for the last 5 yrs. She is always cheerful, professional and full of information, while listening to my concerns. A true professional!

David A.

21:25 10 May 22

Dr Tom Brown is an expert in mohs surgery and a highly competent surgeon. He and his staff will take optimum care of you.

Terry W.

21:22 10 May 22

Smooth processing of information to facilitate my appointment being on time. Less than 10 min. wait.

Dana M.

19:10 07 May 22

Have always found the office personnel to be very friendly and helpful. Dr Hayden is very professional and kind as is all the medical personnel that work with her

Linda R.

12:54 06 May 22

In my experience, Dr. Schadt and her team provides very professional and cordial care to patients. I think usually it is hard to find that balance. Many a time, when you get efficient medical care, provider may not be approachable OR when atmosphere is very cordial, quality of care may be lacking. Here I find quality medical care in Dermatology coupled with a very welcoming environment.

Biju G.

21:45 05 May 22

I’ve been seeing Dr. Cindy Owen since the 1990’s. She is very thorough in her exam. I trust her and feel she has a good bedside manner.

Miki F.

21:13 05 May 22

Dr. Brown is wonderful! Highly recommend Associates in Dermatology.

Melanie B.

01:18 05 May 22

Dr Schadt was very personal and surveyed my skin for trouble spots. Luckily I only had minimal spots, but she did send one for a biopsy. I would certainly recommend her practice.

Jerry T.

23:44 04 May 22

This is ELIZABETHTOWN office, not Louisville.I have been a patient with them ever since the closest office was in Lietchfield. I am dealing mainly with psoriasis but have also had other dermatology issues addressed. The opening in Elizabethtown was a great convenience and I got to keep the same provider, Ms. Mitzi Carter.Appointments were always on time and they work around patient schedules. My concerns are always addressed and options for treatment are my choice.I am pleased with treatments and responses to my concerns.FEBRUARY 2022I had a small cancer removed from a lower eyelid. Laser surgery went well. Special work done by Dr. Haberle required so that lid function not impaired.Doctor and staff were great. Doctor very friendly and available for questions.

Herbert S.

07:52 04 May 22

I arrived early as requested and was registered. I had barely finished my paperwork when I was called back to see the doctor. She checked my skin and removed one troublesome mole. I was finished in just a few minutes and was able to resume my day.

Joan M.

23:25 03 May 22

Dr Schadt is the best. So thorough and pleasant to have as a Dr. She caught skin cancer that no one else did or would even humor me with a biopsy. Thank you Dr Schadt for standing out in your field.

VONETTA G.

21:26 03 May 22

Very professional and friendly. Answered all my questions in a very understandable manner. Efficient check in and very prompt service.

Carlos M S.

21:12 03 May 22

Got the pleasure of meeting Erin Waggoner PA-C at my visit. She was wonderful and listened to all my concerns. She truly cares and wants whats best for her patients. Thank you Erin for you help and the compassion you show your patients.

Melanie E

21:11 03 May 22

Excelente el trato de Enfermeras y del medico

Ivan R.

21:09 02 May 22

Once the diagnosis and treatment plan was completed they were able to expedite the treatment which with previous providers required multiple visits and much more time.

Richard B.

14:03 30 Apr 22

Dr McAllister is extremely attentive, she listens and addresses any issues you have, the staff are all friendly and helpful.

Kim M.

15:00 29 Apr 22

Very punctual on my appointment time. Listen to my concerns and answered all my questions. Definitely would recommend.

Lisa C.

23:24 28 Apr 22

My doctor, Dr. Shadt is a model of professionalism. She is personable, caring, a great listener, and extremely knowledgeable. I like her very much as a person and trust her without reservation as a doctor.

William M.

22:21 28 Apr 22

I would highly recommend Associates in Dermatology. My recent appointment was just another example of the wonderful service they provide. I was greeted immediately by a friendly staff member and I was seen by Dr Hayden within minutes. I always feel comfortable with Dr Hayden and her associates. They always listen to my concerns and questions and I never feel rushed.

Carol B.

21:20 28 Apr 22

Very friendly and professional .

Joe R.

21:19 28 Apr 22

I have been a patient at Associates in Dermatology for the past 3 years. After dealing with psoriasis for the past 30 years the staff at this practice have helped me achieve the best level of management of my psoriasis to date.

Joe U.

11:18 28 Apr 22

I have been seeing Dr. Callen for years. He is very thorough in his examinations and is extremely knowledgeable. In all my years of seeing him I have only had to wait once past my appointment time.

Harriet M.

00:23 28 Apr 22

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